RDS Global was established in 1997, originating from the IT department of a Derby-based automotive dealer group. Focusing first on providing tailored network services; IT support, cloud, hardware and consultancy solutions were soon added to our solution portfolio in response to customer requirements.
The business continued to develop, building on our customer service focus, ‘issue ownership’ principles and extending our technical capabilities to meet growing demand. In November 2013, a management buy-out provided us with the opportunity and investment to extend the range of market sectors we serve, supporting single and multi-site SME customers locally and nationally.
In 2015, RDS Global merged with telecom and security product specialists Future Technologies – a strategic move for both companies and which extended our range of solutions and services. The addition of complementary products; digital access control and CCTV, telecom and convergence technologies, has enabled us to be the ‘go-to’ company for a wider range of our customers’ requirements.
We now support 4,000 users in 200 locations across the UK, serving our customers in sectors which include automotive retail, builders’ merchants, care homes, hotel and hospitality and professional services.
“RDS Global is proud to have earned a reputation for delivering very high standards of service, expertise and professionalism. Our commitment for ensuring complete customer satisfaction is never compromised – a cornerstone principle to support business growth and addressing the changing needs of our valued customers as they arise.”
Phil Harvey, Managing Director